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Lanarkshire family release shocking - The Scottish Sun May 11, 2018 Scottish Ambulance Service - SPSO OverviewThe complainant (Ms C) raised a complaint against the Scottish Ambulance Service (the Service) about the length of time it took for a paramedic response unit (the PRU) and accident and emergency vehicle to attend an emergency call-out when her brother, Mr A, collapsed with chest pains at her home. Mr A later died in hospital. Specific complaints and conclusionsThe complaints which have How to complain to the NHS - NHS - The NHS website - NHS
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Enquiries, feedback and complaints . Our Patient Experiences Department is your first point of contact if you have any feedback about the service you have received from us. You should also contact this team if you want to make a complaint. The team can also deal with all general enquiries about our policies and procedures and how we work. Retiree who complained about his wife’s care calls for
Ambulance workers in Scotland are to vote on strike action amid complaints of excessive demands'' on staff.. The GMB union said its members had backed an industrial action ballot over a series of issues including rising levels of stress, complaints that meal breaks are being missed, extra hours and staffing.
Summary Report for Scottish Ambulance Service The Scottish Ambulance Service has reported that during 2016/17 there was a decrease in complaints and concerns about staff attitude and behaviour in relation to the Patient Transport Service, and in relation to cancellations and delays in getting home. There was an increase in complaints and concerns about late pick up and missed appointments.